ABSTRACT

Not all project management theorists consider the project Team as Stakeholders. However, as people who have massive influence on the Project, of course they are. Without the Team and their efforts the Project is not going to deliver – so you need them not just as resources but as supporters. However, you don’t need them all to wear their project t-shirt every day or work from 5am to midnight. Project managers can be so focussed on the Project that you forget that each of the Team has individual needs that, if not met or addressed, can cause dissatisfaction, unhappiness and poor performance. The ideal situation is that, by working on the Project, a person will get substantial personal and professional benefit. However, that isn’t always the case and some might perceive that they will get little or none, or in the worst case scenario, they see the impact on themselves as entirely negative. If this is the case you have a problem. To avoid such situations it is important that you understand what a team member’s objectives and responsibilities are. In the first part of this Chapter we provide details of the various objectives and responsibilities that exist. Of course, within any Team there are sub-types with specific issues − the person who thinks they should be project manager, the moaner, the CV-builder − but here we focus on typical team members and on understanding what might be motivating them and how best to meet their individual objectives, whilst at the same time keeping the project goals firmly as the top priority.