ABSTRACT
Because direct quotations break the flow of a presentation, they should be used very sparingly. Quotations normally should be used only for (1) presenting especially well-crafted definitions of key terms, (2) presenting concepts that are explained especially well with a particular set of words, and (3) clarifying differences of opinion in the literature when seeing that the differences in wording (such as the wording of theories) might help readers to understand the issues involved.
