ABSTRACT

Support material can be useful in diverting people away from the task obsession and towards learning about the processes by which the task is achieved. Good support material forces explicit discussion within the set of the learning processes and achievements within the workplace and within the set. A number of questionnaire-based diagnostics exist which can help set members to assess their own personal styles and preferences. These include, for example, Myers-Briggs Type Inventory (MBTI) and Thomas-Kilman Conflict Mode Instrument. However, the most relevant diagnostics may be those that focus on individual learning styles. The purpose of a learning diary is twofold: firstly, to record the set member's experience across duration of set meetings, and secondly to make linkages between what happens in the set and what happens in workplace, in order to encourage and to develop reflection on experience. The ending of the set is part of the development process itself and symbol of growth, rather than of loss.