ABSTRACT
The choice of support largely depends on how the programme resides within the company or owner organisation. Most programme management frameworks allow for a specific Programme Office as a support function. Documentation Administrator is best not to be too inventive in establishing systems for the Programme Office, as there are usually enough set-up problems with even the most standard of software. The Programme Secretariat may be thought of as the glue that holds the Programme Office together. The Secretariat is often the first link for information requirements from either within or outside the programme, so has a key communications role to play. In order to ensure that the programme operates to optimum cost effectiveness, the Financial Controller will be an experienced accountant, able to record and analyse costs and expenditure to a high degree of accuracy. The Quality Administrator or Controller is a role that supports the Design Manager and may or may not be sited in the Programme Office.
