ABSTRACT

This chapter indicates the principles on which levels of decision can be distinguished for three of these resources-Money, Staff and Public Relations. In many organizations, it may be possible to establish a direct equation between the amount of money that can be spent and the level of decision. In many types of work, however, there is in addition longer term accountability for overall expenditure from a budget where, again, the level of responsibility will vary, not only in relation to the size of the budget, but also according to the freedom with which it can be used. The handling of contacts would, however, be taken into account under man-management, and in this section we are only concerned with those decisions affecting the reputation of the organization or its goodwill which do not involve the use of other resources. Decisions under the heading are made by all staff that is accountable for any form of expenditure.