ABSTRACT

Information processing involved a series of judgements either within or across narrative categories. Judgements within narrative categories generated summary statements about the patient’s health. Global judgements were made across narrative categories and included ownership, compliance with ward rules, non-compliance and judgements locating the patient in relation to the contribution of the healthcare team. Global judgements were made across narrative categories and represented the patient both in relation to the healthcare team and in relation to the limits of the contribution made by the healthcare team. Judgements about the patient’s relationship to the healthcare team included statements about ownership and compliance. Non-compliance could be interpreted differently, and the patient’s interaction with nurses did lead to global judgements being made about them in relation to nurses’ care management role.