The Museum Visitor Experience Model
DOI link for The Museum Visitor Experience Model
The Museum Visitor Experience Model book
In the previous chapters, I have laid the foundations of a model that describes the museum visitor experience. It is a model that begins with the first conceptualization of the idea that visiting a museum in one’s leisure time could help to satisfy an identity-related need and concludes long after the museum visit ends through the individual’s development and enrichment of personal identity. In between, the individual’s identity-related visit motivation propels the experience, shaping not only the reason for visiting but also the actual visit and even, the laying down of long-term memories. It is a model that is based upon strong theoretical foundations and which is supported by considerable research collected both inside and outside of museums. In the final chapter of this theory section, I will summarize again the basic outline of the model as presented so far. I will illustrate how the model works using a detailed example, once again, using data from my research at the California Science Center. Finally, before moving into the practitioner section of the book, I will provide a big-picture overview of what this model can and cannot tell us about museums and their visitors.