Institutional Value and Accountability
DOI link for Institutional Value and Accountability
Institutional Value and Accountability book
I subscribe to the statement by the late Stephen Weil that, “In everything museums do, they must remember the cornerstone on which the whole enterprise rests: to make a positive difference in the quality of people’s lives.”1 However, achieving this goal requires understanding not just the needs and wants of the public, but how the public can best be served by the resources and capabilities of the museum. The most successful museums are those who have found ways to merge their own interests and capabilities with those of their public and by appreciating that it’s neither about just “giving them what they want” nor about just “giving them what they need.” It’s about understanding how these two ideas can merge into a single, unified action.