ABSTRACT

American employers realised perfectly how to interest the worker in the success of the business in order to identify his interests to some extent with those of the capitalists. The worker comes very quickly to perceive the organisation into which he is incorporated to be his own firm in which he shares the ups and downs. This custom of accepting suggestions and complaints from the workers and of always examining them seriously is found in all branches of American industry. There was no question of the worker having first to engage in long conflict with the employer for the equality between them to be formally recognised. The American woman was treated with great tenderness because she was scarce; similarly, the employer took the trouble to behave towards the labour force, which was not originally available in the quantity he wanted, in a polite and accommodating manner that found strong support in the democratic atmosphere of the country.