ABSTRACT
Receiving The first step in the listening process is that of receiving or hearing sounds from the environment. Hearing is limited to the physiological process of receiving and processing these sounds. At any given moment, you can be hearing the words of a speaker delivering a speech, the hum of the air conditioner, the muffled whispers of the people around you, and the rumblings of your own stomach. All of these sounds and more are bombarding your ears at the same time, all competing for your attention.
