ABSTRACT
APR designation________________________________________________________________
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blogs _________________________________________________________________________
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chummy questions ______________________________________________________________
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consumer policy ________________________________________________________________
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consumer relations______________________________________________________________
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corporate/organizational blog ____________________________________________________
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false questions _________________________________________________________________
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goodbye questions ______________________________________________________________
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industry blog___________________________________________________________________
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jargonistic questions ____________________________________________________________
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key messages___________________________________________________________________
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know-it-all questions ____________________________________________________________
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labeling questions_______________________________________________________________
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leading questions _______________________________________________________________
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multiple-part questions __________________________________________________________
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naïve questions _________________________________________________________________
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people-centered culture __________________________________________________________
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personal blog __________________________________________________________________
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prodromes_____________________________________________________________________
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profit-centered culture ___________________________________________________________
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Public Relations Society of America _______________________________________________
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silence after a question __________________________________________________________
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publication blog ________________________________________________________________
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speaking points_________________________________________________________________
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speculative questions ____________________________________________________________
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spokespersons__________________________________________________________________
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subject blog____________________________________________________________________
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trick questions (rude Qs)_________________________________________________________
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