ABSTRACT
This chapter provides an overview of the scope of activities included in personnel management in government and nonprofit organizations. It describes the major ingredients of human productivity in organizations and the different personal needs that jobs meet for individuals. The chapter discusses the various kinds of demands that a representative democracy makes on personnel management in government and nonprofit organizations. Team leaders, committee chairs, agency heads, and chief executive officers must use the formal authority and informal influence they have so that the people under them work creatively and energetically to accomplish organizational goals. Productivity is a concern of personnel management regardless of whether the organization is public, private, or nonprofit. Although there are many similarities between personnel management in a private business or nonprofit organization and a government agency, there are also some distinct and important differences. The chapter also presents an overview of this book.
