ABSTRACT
This chapter analyzes that what mattered most to PhD students was only partly to discover the best principle for a client centred approach, but more to observe the two masters at work together. It also analyses which master to follow, it was possible to learn more from this active approach to teaching than any formal course. From ODs earliest beginnings, one key task has been that of recognizing when business decisions are being driven as much by the psychological factors present as they are by the business needs present. The idea of the psychological perspective as a valid way of seeing organisational reality is different. Ed Schein emphasises this dichotomy frequently in his work stating at one point that one should be aware of the relative attention given to the content of the work and the structure of the organisation versus the process by which work is done and the structure of that process.
