ABSTRACT
This chapter explores the management options when addressing the challenges of change. It explains the link between creativity and intelligence, and the creative problem-solving approach. If managers at the individual, group or organisational level are to do things differently to successfully meet the challenges of the current business environment there must be a willingness to both accept and to learn new ways of thinking. Creativity tests are typically divided into four main components: divergent thinking, convergent thinking artistic assessments and self-assessments. The chapter helps readers by presenting a Gateway Personal Creative Thinking Toolbox and encourages them to develop this in accordance with their respective needs. It focuses on an introductory creative problem solving (CPS) toolkit and CPS activity. At top or senior management level a trained facilitator is essential and participants must enter into the spirit of CPS and especially resist any temptation to harness their functional skills to present a prescriptive solution rather than play along and generate ideas.
