ABSTRACT

Design thinking can be a critical tool for addressing leadership challenges. Design thinking promotes visualization of the big picture, reframing of perspectives, creation of innovative solutions to problems, attention to detail, and management and reconciliation of diverse and complex interests and

66The magic occurs when the input is creatively interpreted, and stakeholders see or are explicitly shown how their ideas influenced the outcome.

relationships. Cultivating an attitude to authentically listen to insights from others as well successfully sharing one’s own vision may not always be easy but can be very effective as illustrated in the following vignettes.