ABSTRACT

Cabin crew is often regarded as an occupation that facilitates glamorous globetrotting adventures. Cabin crews began to enter commercial aviation during the 1920s, when German and english airlines hired teenage "cabin boys." Since the introduction of cabin crew in the 1920s, the most remarkable commonality that has occurred through the evolution of the profession is the fight for recognition of their work. The realities of the job of cabin crew are more diverse than many aviation professionals appreciate, as illustrated by the events of september 11, 2001. Church's proposition to hire nurses as cabin crew gained popularity up until World War II. The war effort resulted in a mass deployment of qualified nurses into the military, requiring airlines to amend their hiring practices for cabin crew. With competency-based education (CBE) becoming increasingly common, either through complex AQP-type or more straightforward scenario-based curricula, many airlines around the world are moving toward this teaching philosophy.