ABSTRACT
Chapter 2 details the activities involved in airline operations at airports. Although for most activities of airline operations at airports there are "standard procedures", most airlines adopt these procedures with some in-house modifications, aiming at improving operational efficiency. Accordingly, details about these "in-house modified operational procedures" are often not available in the public domain and are treated as commercial in confidence by airlines. Hence, this chapter covers those standard procedures of airline operations at airports, while introducing some ad hoc operations of airlines wherever data are available from public sources. Operations at airports may also differ between network carriers and low-cost carriers. Differences will be identified and detailed where necessary and relevant. Mathematical models developed to improve the operational efficiency of airline ground operations are described in detail.
