ABSTRACT
This introduction presents an overview of key concepts discussed in the subsequent chapters of this book. Service is best defined by relating it to kindness, love or care for others. It does not matter whether we do this in London or New York, Cairo or Beijing, caring for others and kindness means roughly the same thing everywhere. One relatively challenging benchmark of kindness, love or caring for others is the Christian concept of charity. This concept is used later as the benchmark for service so as to help us understand and evaluate the service component of service-learning. The book indicates that service-learning can contribute to any higher education course. In particular, it discusses how our three service-learning modules can enhance business and management courses as well as a wide variety of other disciplines. Service-learning changes the boundaries of learning. It does so by its capacity to enhance not just knowledge and skills learning but also values.
