ABSTRACT
This chapter presents a new perspective on modern citizenship that may be a starting point for the spirit of new public administration. Box attempts to "bring public administration back to democracy by drawing on new roles for practitioners and citizens in the governance of their own communities". The chapter emphasizes the normative aspects of loyalty, trust, and active participation of citizens. Beyond the basic constructs of obedience and loyalty, constructive citizenship behavior in modern societies encompasses active participation, involvement, and voluntary actions of the people in managing their lives. The chapter portrays this multi-dimensionality of citizenship behavior and to prepare the ground for a model of integration between citizenship and NPM. For truly democratic government, administrators and citizens must engage each other directly on a regular basis in full blown, unrestricted public dialogue, with neither side holding back anything important.
