ABSTRACT

People need to connect and identify at different levels, preserving individual and team boundaries as well as collaborating with multiple teams across the organisation. The implication of this is that to develop good quality working relationships within and between teams we need to work at all three levels the individual, the team and the organisation. The route to collaboration and high performance within and between teams is through: understanding the contours of the individual relationships and each team members experience in the team; and understanding the parallel processes the patterns and trends that contribute to the formation of team identity and boundaries. By understanding the experience that others external to the team have of the personality and boundaries of the team; and taking action to develop relationships at each level. For a leadership team, stakeholders include the staff working in the department or business unit. The team leader needs to invite feedback from colleagues and stakeholders, internal and external.