ABSTRACT

A practical possibility for corporations to report, chart and analyse every action, transaction and click that happens inside and outside their business. In Decision Sourcing Roberts and Pakkiri examines what this means to organisational decision making. Social inside and outside the organisation is putting pressure on inflexible processes and the systems that support them. Instead of waiting to be equipped with tablets, mobiles and social tools, they took the ones used at home to work. The social enterprise, then, is equipped with tools that help to understand how people really connect, and it has little to do with the organisation chart which loses its relevance as soon as the induction training is completed. Decision sourcing, then, is an approach and an attitude. The approach-using social apps for inclusive, networked decisions-is the outworking of an attitude towards people.