ABSTRACT

The business world was slow to grasp the implications of tools that helped groups connect and organise themselves efficiently and purposefully. This chapter presents the author's personal example. Businesses are dealing with the unstoppable consumerisation of Information technology (IT). The lines between work and personal life are all but gone. Business documents are stored in cloud-based services like Dropbox, Sugar Sync and Google Drive rather than the company network, and teleconferences across time zones will include at least one worker still in their pyjamas. Mark Weiser, regarded as the originator of ubiquitous computing, predicted that it required mobility, or what he referred to as 'nomadicity', wireless connectivity and the Internet as a 'backbone'. Weiser's terminology may not have fallen into common usage but modern devices are often mobile. Single-instance software and documents shared across devices or shared with other people are always up to date, the latest version and require least effort to keep them that way.