ABSTRACT

This chapter examines a simplified approach to presenting the basic technology elements essential to entering the e-negotiation sphere. To better understand the technology solutions adopted nowadays in e-negotiations, the chapter provides more of an intuitive description of some of the technology elements involved in e-negotiations in terms of their relevance and interdependence. Technology will be presented here in analogy to negotiations as resolutions between goals, physical resources, and money. In this respect, the chapter focuses on the efforts make using technology to convey meaning at various levels. It reviews the challenge in using different languages and terminologies to communicate meaning in the technology setting and hopefully, by analogy, emphasize similar challenges in e-negotiations. As e-negotiators are interested primarily in technology as a communication medium, so our emphasis here will be on communication devices and primarily the services computers provide.