ABSTRACT
This chapter describes powerful tool for coaching sessions across national boundaries: it formalises the exchange of knowledge and the evolution of learning, uses the collaborative tools to facilitate understanding and increases trust to the high level required for the learning process. Global project managers can improve the performance of distant team members by adopting a coaching' style and encouraging them to think for themselves. The increase in performance and self-confidence can reduce the need for monitoring and control, and the project manager can then monitor the work packages at a higher level. The coaching style is also beneficial when the project manager appoints local coordinators, who will be responsible for a group of work packages performed by a local team. The chapter is based on a collaborative style of coaching, when the coach and coachees work together on generating thoughts, insights, ideas and changes.
