ABSTRACT

This chapter indicates that the kind of transformation with which have been engaged ultimately through the development and application of I. Theory as a local-global, indigenous exogenous approach to quality and transformation required a whole new approach to that undertaken by conventional management consultants. The closest equivalent to this in the research' and methodological repertoire, is cooperative inquiry (CI), albeit in my case also reinforced by the case-study method. From a Middle Eastern perspective, whereby, when our culture and society has been at its best it has served to balance and integrate the North (Europe) and the South (Africa), the East (Asia) and the West (globalisation), CI is a good source of such differentiation and integration. Positivism has been challenged by interpretivism and constructivism, whereby we co-evolve reality, rather than accepting it entirely as a given. CI has three integral attributes that lend themselves to an ultimately integral' approach to consultancy.