ABSTRACT

The crisis team should be made up of senior management with the authority to act quickly and decisively in the face of both ‘sudden’ and ‘simmering’ situations which could have a negative impact on the well-being of the company or organization. The exact composition will depend heavily on the type of operation you have, but the following set-up is applicable to most:

Chairperson

Deputy chairperson

Human resources

Finance

Legal and insurance

Communications

Operations

Health, safety and environment

Record-keeper (preferably a senior PA or secretary).