ABSTRACT
Individuals’ talents and skills are an organization’s most valuable resource, in terms of both their contribution to innovation and business success and the significant cost of salaries and add-on costs. Having an appreciation for the rich combination of the people’s creative talents, experiences, know-how, skill sets, imaginations, thoughts, philosophies and capabilities and how this sets the organization apart and distinguishes it from its competitors is a significant part of managing human capital. For example, how people are encouraged and applied determines the extent to which value is added and innovation and achievement brought to the organization. Their cutting-edge attitudes and perspectives can also reinforce the corporate outcomes and organizational values.
