ABSTRACT
Strategic assets comprise tangible belongings such as plant, machinery and equipment, including information and communications technology (ICT) infrastructure, software and equipment, real estate and buildings, motor vehicles and cultural assets, as well as intangible assets such as branding, intellectual property and know-how, knowledge and information. This chapter concentrates on planning and implementing ICT strategies with consideration for the other tangible assets described above. As ICT is subject to rapid change the operational management of specific technologies has not been addressed. There are four components to ICT, these being business applications, infrastructure, equipment and the data or information that is stored or transmitted in these systems. Realizing the true value of data and information is covered in a separate chapter.
