ABSTRACT
This chapter focuses on how standards intervene in domestic systems where the demand for better quality of justice is prominent. The central government and the national institutions play a major and monopolistic role in bridging between the European Commission for the Efficiency of Justice (CEPEJ) the transnational discourse on the quality of justice and the domestic policy-making processes. CEPEJ played a critical role in defining transnational standards of quality of justice. Justice is legitimated if its administration is transparent, efficient, effective, and if the delivery mechanism is based on a friendly, user oriented and accountable pattern of interaction with citizens and stakeholders. The European Commission for the Efficiency of Justice was created with a Resolution of the Committee of Ministers of the Council of Europe "recognizing that the rule of law on which European democracies rest cannot be ensured without fair, efficient and accessible judicial systems".
