ABSTRACT
This chapter discusses the implication of performance management for the management of people and what they do in their day-to-day work. One way of understanding de Waal's treatment of power, is that he is mostly blind to it, and particularly the way he himself exercises power in taking up the mantle of performance management expert. Resistance in organisations takes place whenever changes are proposed by managers, such as restructurings or reorganisations, or when schemes of management such as performance management are carried out in a way which attempts to cover over or control employees' necessary improvisation'. In the narrative experienced exactly what Scott alluded to in Domination and the Arts of Resistance, where employees sought me out to tell me their hidden transcripts'. In this chapter the author have engaged with the concept of performance management, an idea which is widely taken up in organisations with the intention of increasing organisational performance.
