ABSTRACT
This chapter defines organizational culture as the values, beliefs, assumptions, rituals, symbols, and behavior that define an organized group, especially in relationship to other organized groups, and closely follows the business school definition. The Civil Aviation Authorities primary goal is to safeguard, proactively, the safety of aviation operations. The cultural strength of an organization has been defined by researchers in organizational management, sociology, and anthropology in a variety of ways. Effective safety management emphasizes the importance of managing safety in a systematic, proactive, and explicit manner. Hayes has identified a change process to be used in change management situations. The chapter presents Empirical research through case studies of Safety Management System implementation which is necessary to test the hypotheses. The organization shall continuously improve the effectiveness of the Safety Management System and of safety risk controls through the use of the safety and quality policies, objectives, audit and evaluation results, analysis of data, corrective and preventive actions, and management reviews.
