ABSTRACT

Smart Flexibility is not about doing things in the old way with some new technologies and redesigned offices, it is about new ways of working using new tools, new processes and new approaches to management and teamwork. It will also highlight how particular benefits are related to certain styles of working, and how behaviours such as leadership styles, transparency, team communication, and so on, will need to change to make things work effectively. If there are new office environments as part of the move to Smart Flexibility, displays of the new settings can promote interest and the desire to be part of it. Embedding change can also apply to work environments outside the office. At its new UK HQ in Royal Wootton Basset, workers now have access to shared flexible spaces based around four kinds of work activity: One of the striking features of the Plantronics implementation is the attention paid to improving the acoustic environment.