ABSTRACT
Leadership in high-hazard environments presents unique challenges to both the team leader and team members. Leadership alone is a challenging skill, but when combined with the difficulties of managing work and coordinating team actions amongst operational hazards, or while faced with high amounts of pressure to get the job done, team leadership takes on a new meaning. One of the hallmarks of effective teams is an emphasis on ensuring employees receive adequate job training and evaluating employees for task/job proficiency and competency by a qualified evaluator. A comprehensive standardization program includes a methodical process for designing training and procedures, for evaluating the effectiveness of these procedures, and for measuring the degree to which instructors, trainers, and evaluators adhere to standardized training and evaluation requirements. Many of the requirements for developing a collaborative work environment are the responsibility of senior leaders and managers, but collaborative facilitation flows down to the team leader and supervisor level.
