ABSTRACT
Mistakes happen no matter how carefully people do things, whether they are working on a job or at an internship. If people make a mistake, it is always a good idea to own up to it. Denying a mistake that later is linked to people puts them in the very difficult situation of not only having to deal with the mistake, but the fallout from trying to distance them from it. People in the entertainment industry are an interesting group of people. A summer intern at the National Transportation Safety Administration, or NTSB, who was supposed to simply be answering the phones and passing media inquiries along to the appropriate people, went outside the scope of his authority. The intern erroneously confirmed for KTVU TV in San Francisco, California, the names of several of the pilots on Asiana Flight 214, which had crashed at San Francisco International Airport and killed two girls from China.
