ABSTRACT

Since communication is a two-way process it also seems important that policy-makers, economists and other specialists should learn to understand how people's minds work instead of basing their judgements on postulates about how people think or ought to think. Furthermore author need to understand the problems of the interrelations and interactions of these variables and the difficulties which arise in the pursuit of conflicting objectives. It affects employee perceptions of the world they live in and through this their attitudes to work and their pay increase expectations which affect the climate of industrial relations and the state of the country and economy. Interdependence is also important for policy formulation, that decisions are not based on postulates about psychological factors but on a research and experience-based understanding of how people whose co-operation is needed interpret the situation. It is important to make efforts, for bridging the communication gap, particularly in the context of attempts to improve the climate of industrial relations.