ABSTRACT
What are the tools available to public and nonprofit managers to build and sustain organizations that promote ethical behaviors and practices? How well do they work? Are some more effective than others? These are the critical questions addressed in this chapter. Ethics management tools range from soft, even symbolic, measures to more concrete measures such as ethics audits and training. No single tool will suffice to build an organization of integrity. Rather, effective ethics management requires a comprehensive approach with top-down and bottom-up commitments.
