ABSTRACT
Mitch’s mouth hung open for a minute as he looked at his mentor in stunned silence. His first thought was, Of course we should talk about this! He felt his face turning flush, staring at his mentor as if she were his mother scolding him. Before he could speak, Sahira, his mentor, continued. “I didn’t mean to cut you off like that, but it seems like we have spent the last two meetings talking about your frustration with the account representative selling clients things you can’t deliver. I admit that is an important topic, but I thought the goal of our meetings was helping you learn more about the marketing organization.”
