ABSTRACT
THEORETICAL PERSPECTIVES A systems view of human communication is one of the most useful approaches for examining both the role of listening in the communication process as well as the interrelationships among the six components of the HURIER model. This perspective implies that elements of a process are interrelated and interdependent. We talk about systems with regard to the solar system, the weather, and even our government. This idea of interrelatedness, however, is particularly useful when examining listening. In our study of listening, we are concerned with understanding systems at two levels: (1) the relational level in which you communicate with another person and (2) the individual level where the listener functions as an independent system.
