ABSTRACT
The United Nations system has an incredible amount of resources to work with on the knowledge front. To optimize its potential, though, requires considerable organizational change. Various types of knowledge are developed, managed, applied and warehoused in different parts of the UN system, and they typically have separate functions. This book concludes some of the ways in which the UN has managed portions of its knowledge over the past couple of decades to create specific products and services. These products and services revolve around the dynamics of knowledge management, capacity development, and innovation, and take much of their visioning, terminology and methodology from private sector corporate practice. The resulting products and services have been designed mainly for member state governments in developing regions, with the aim of making them more agile, resilient and responsive. Nevertheless, they have also been used for improving the efficiency and effectiveness of the UN system and its multiple agencies.
