ABSTRACT
This chapter shows how to achieve business alignment by defining the need and the corresponding objectives for major programs. This step positions HR for success by aligning its intended outcome with the needs of the business. This alignment is essential if the investment in a project is to reap a return. The term business is used to reflect important outcome measures (e.g., output, quality, cost, time) that exist in any setting, including governments, nonprofits, and nongovernmental organizations.
