ABSTRACT
Technology has virtually changed some facet of production of every product that reaches today’s markets. Not all products have had profound changes, but all products have been impacted. Three very radical changes from technology are: (1) in 1960 it took several thousand telephone operators to handle one million calls; in 1998, one dozen telephone operators could handle the same one million calls; (2) the number of circuit components per microprocessor chip has doubled every year since 1959; and (3) one pound of glass fiber optic cable (made from sand) can carry as much information as one ton of copper wire.1 Again not all products have had radical changes from the advances in technology, but all products have been affected.
