ABSTRACT
Following a pattern established in research in the social and administrative sciences, case research in public management has proven to be an effective way of identifying and disseminating knowledge on the successes and failures of public managers in government organizations. Case research involves a detailed investigation of one or more organizations or groups within organizations (Stokes and Perry 2007). The investigators then report on the findings of an analysis of the content or processes related to the phenomenon being examined (Hartley 1994). Also, the teaching and learning approach that involves the analysis of case studies is now regularly accepted in many graduate public management programs as a method for exposing students of public management to problem solving and decision making in real-life situations. This has resulted in the case research method becoming an important alternative to traditional behavioralist research methods.
