ABSTRACT
This chapter describes the well-being and dysfunctional behaviour in organizations. Well-being is conceptualized in terms of positive and negative psychological states. This chapter proceeds to dysfunctional behaviour, including absenteeism, presenteeism, theft, sexual harassment, bullying, and alcohol and drug misuse. It focuses the importance, causes, effects and management of well-being. The chapter discusses the two broad approaches to well-being, namely the disease model and the positive psychology model. Well-being goes beyond the fixed idea of health as an absence of illness. Diagnosing well-being requires that the work and organizational psychologist develop and validate measures to evaluate stress and burnout, but also flourishing. Job and organizational demands and resources might result in either occupational stress and burnout, languishing or flourishing of employees. Ergonomics is concerned with the design of a work system in which work methods, machines, layout, equipment and physical environment are compatible with the physical and behavioural characteristics of the worker.
