ABSTRACT
This chapter introduces the reader to performance appraisal in organizations. The first section focuses on the definition of performance appraisal. The chapter then proceeds to the importance of performance appraisal for employees and organizations. We look at legislation affecting performance appraisal and the conditions for the successful implementation of performance appraisal (including a supportive philosophy and strategy of management, performance criteria and standards, establishing the system and performance appraisal methods). We also focus on the training of appraisers and describe the performance appraisal interview. Lastly, we will discuss guidelines for performance management.
