Organizational design, development and culture

This chapter introduces the reader to organizational design, development and culture. The first section focuses on organizational design. The term is defined and the dimensions of organizational design are discussed. Furthermore, types of organizational structures are distinguished. The consequences of a poor organizational structure are also shown. The chapter then proceeds to organizational development. The importance and characteristics of organizational development are discussed. We look at the stages in organization development. We focus on the management of change in terms of three steps, namely unfreezing, movement and refreezing. The last section focuses on organizational culture. The concept is defined, and the components and a typology thereof are described. Lastly, the development and change of organizational culture are summarized.