ABSTRACT
This chapter describes human resource planning and job analysis. The human resources of an organization are one of the mechanisms that can be used to adjust the organization to changing environmental conditions. An organization should set its goals in terms of marketing, production and finances on the basis of this environmental scanning. The chapter provides the definition of job analysis, the steps in job analysis, the uses of job analysis information and methods of job analysis. There are five basic methods, which can be used separately or in combination, of collecting job analysis data. These methods are observation, interviews, questionnaires, critical incident technique and job incumbents' diaries. Techniques like interviews, observation and questionnaires are used to collect data on the characteristics of the job, the required behaviour and the employee characteristics needed to perform the job. The chapter finally discusses job descriptions and job specifications.
