ABSTRACT

This chapter describes that generation X members was the first generation to break through the diversity boundaries. It says that younger workers will approach a job with a free-agent work mentality. Unlike the Baby Boom generation, Generation X members were the first generation to show a lower level of employee commitment and to strive for greater work-life balance. The chapter illustrates that employers should communicate their expectations in all areas of work. Younger generations possess some of the best qualities to deal with slumps in job growth. The results of each generational analysis suggest some implications for public management and personnel policy. The chapter explains that a generation accustomed to choices and instant feedback will present challenges for managers who are not aware of their differences. It concludes by explaining that highlighting and paying attention to another aspect of organizational diversity, organizations can reap benefits.