ABSTRACT

This chapter introduces some of the basic interactions that permit customers to use your site. Although defining, and in some cases limiting, the number of interactions included in your standards will require careful consideration, adopting consistent patterns will improve overall user satisfaction. It is particularly important that the most common interactions, such as scrolling, behave precisely the same way from page to page. This will not only improve the user's experience, but also minimize the amount of code to be written and tested, decreasing your time to market.