ABSTRACT
Introduction The study of organizational behavior is a search for answers to perplexing questions
about human nature. What motivates people? How can the police manager make the best
use of the behavior patterns found within organizations? Recognizing the importance of
the human element in organizational behavior, this chapter develops a framework for
police managers that can help them understand their employees better, enable them to
determine the “whys” of past behavior patterns, and, possibly, allow them to predict,
change, and control behavior patterns.
