ABSTRACT
Business process outsourcing (BPO) is a broad term that refers to outsourcing in all fields. This chapter analyses the financial performance of TCS e-Serve Ltd and Triton Corporation Ltd on a comparative basis. E-Serve International Ltd., formerly known as Citicorp Securities and Investments (CSIL) was incorporated as Havelock Leasing and Finance in September 1984 and was renamed in October 1991. For TCS, the earnings before tax (EBT) had consistently increased over time, which shows the strength of company and also points out their growth, but, in 2009 there was a dip in the same due to ongoing recession in the industry. The Return on Investment (ROI) results that TCS e-Serve has been performing much better than Triton, over the years. Triton has very low total fixed asset turnover ratio as compared to TCS e-Serve. TCS had an extremely low debt-equity ratio at the beginning, which had been reduced to zero since 2006.
